Returns & Exchanges
At DF64 Coffee Grinder, we want you to be completely satisfied with your precision brewing equipment. If your grinder doesn't meet your expectations, you can return it within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your grinder in its original packaging, including all burr sets, accessories, and manuals to ensure safe transit.
Ship the Item
Affix the provided shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Inspection and Refund
Once our technicians verify the grinder's condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing